Answers on every channel
Volunteers text, call, email or chat and get the same answer, the night before a board meeting or on a Sunday. No app to install and no password to forget.
Every chapter, answered.
Mobilize IQ answers your chapters’, volunteers’ and members’ questions by text, phone, email and chat, from the policies, templates and guides your national office already keeps. It escalates only what needs you, and gets better with every answer.
One national office, every chapter supported
Built from your own policies
Connect the bylaws, policies, grant guidelines and templates you already maintain. Answers come from them, not from guesswork.
Escalates what needs a person
When a question genuinely needs the national office, Mobilize IQ routes it to the right staff member with the whole conversation attached.
Your national office stops answering the same question twice
Chapters ask the same things every year: how to run an annual meeting, which expenses a grant covers, where the current brand template is. Mobilize IQ handles the repeats, so your staff spend their time on the questions that need judgement.
New board members get up to speed without a binder
Boards and volunteers change every year. Mobilize IQ gives each newcomer the answers, templates and training material for their role from the first day, instead of whatever the last person left behind.
Why not a shared drive, or a mailing list?
| Shared drive | Mailing list | Mobilize IQ | |
|---|---|---|---|
| Answers by text and phone | No | No | Yes |
| Grounded in your own policies | If you can find it | If someone replies | Yes |
| Different access for boards, staff and volunteers | Partly | No | Yes |
| Escalates to the right person | No | No | Yes |
| Improves from real questions | No | No | Yes |
Questions organizations ask
What do we need to get started?
Your existing material: bylaws, policies, grant guidelines, templates and training guides. We set up the knowledge base with you and connect the channels your chapters already use.
Do volunteers need to install anything?
No. They can text or call a number, send an email, or use web chat. Access can be tied to registered phone numbers, so only your organization gets answers.
Can board members, staff and volunteers see different information?
Yes. Knowledge libraries are permission-based, so each role sees what it should, and a chapter never sees another chapter’s records.
What happens when it doesn’t know?
It says so and escalates to the right person at the national office, with the conversation attached. Their answer can then be added to the knowledge base for next time.
Where is our data stored?
In Canada.
See it answer your chapters’ questions
Book a demo and we’ll show you Mobilize IQ working with policies and guides like yours.
- Site
- Mobilize IQ
- Domain
- mobilizeiq.app
- Pack
- member_org